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Dubai Contact

Colocation and cloud, run from Dubai.

Rack space, power, cooling and managed cloud capacity — delivered under the cloud services and datacentre colocation activities on our Meydan Free Zone licence.

Fig. 04Data hall · plan viewSwipe to explore →Illustrative layout
Plan view of a data hall with four rows of racks arranged in contained hot aisles, cooling units on both side walls, perforated floor tiles in the cold aisles, CCTV coverage, an access-controlled entry, a network operations room, a power room and a loading bay.HOT AISLE · CONTAINEDHOT AISLE · CONTAINEDROW AROW BROW CROW DPRIVATE CAGEPRIVATE CAGECRAHCRAHNOC24/7 MONITORINGPOWER ROOMUPS · A/B DISTRIBUTIONSTORESSPARES · RMAACCESSLOADING BAYRECEIPT · INSPECTION
Your rack Private cage Available position Contained hot aisle Perforated floor tile

01Colocation · 6311.98

Heat is the constraint. Everything else is detail.

Dense equipment turns almost all the power it draws into heat. In a temperate climate that is an inconvenience; in the Gulf, with summer ambients well above what air-cooled hardware is specified for, it decides whether a site runs at rated capacity or throttles for four months of the year.

So our facility design starts from thermal load and works outward — airflow paths, filtration against dust, liquid cooling where density demands it, and power distribution sized for the real duty cycle rather than the nameplate.

Everything else — racking, networking, security, remote hands — follows from getting that right.

Thermal

Air and liquid-cooling options, filtered intakes and airflow designed for high ambient temperatures.

Power

Redundant supply with monitored distribution and per-circuit metering to rack level.

Connectivity

Resilient uplinks, with management traffic segmented from production.

Security

Controlled access, CCTV coverage and logged entry to equipment halls.

02Service scope

What colocation with us includes.

The operational work that keeps equipment at rated output between hardware refreshes.

S.01

Racking & commissioning

Receipt, inspection, racking, network configuration, firmware baselining and burn-in before equipment is declared in service.

S.02

Preventive maintenance

Scheduled cleaning, filter and fan replacement and thermal servicing — the things that quietly cost operators the most capacity over time.

S.03

Remote hands

Reboots, reseating, cable and PSU swaps, component diagnostics and RMA handling without you flying in.

S.04

Monitoring

Continuous telemetry with alerting on availability, thermal excursions, power anomalies and offline devices.

S.05

Deployment planning

Capacity modelling, power budgeting, import and logistics coordination, and phased ramp schedules for larger builds.

S.06

Reporting

Periodic operational reports covering uptime, energy consumption and maintenance actions, in a form you can audit.

03Cloud services · 6311.97

Infrastructure you don’t have to staff.

Most organisations don’t want to run infrastructure; they want the outcome of it. Our cloud practice covers provisioning, patching, monitoring and incident response, so your team stays on the work that differentiates your business.

Where you already have systems in place, we can take on their operation — activity 6202.02 on our licence covers on-site management and operation of clients’ computer systems and data-processing facilities, and the support around them.

  • Migration support from on-premise or another provider, with rollback planned before cutover.
  • Managed operations covering patching, monitoring, backup verification and incident response.
  • Disaster recovery with recovery objectives agreed, documented and actually tested.
  • Capacity planning so growth is a scheduled change, not an emergency.
Fig. 05Migration planIllustrative
Cutover windowIn serviceTimings vary by engagement

04Engagement models

Ways to work with us.

Indicative structures. Final commercial terms depend on capacity, power draw and contract length.

Colocation

Client-owned hardware

Per rack

  • Rack space, power and cooling
  • Network connectivity and monitoring
  • Preventive maintenance included
  • Remote hands on request
  • Facility access by appointment
Request pricing
Most common

Managed infrastructure

Colocation or cloud, fully operated

Bundled

  • Everything in Colocation
  • Managed compute, storage and backup
  • Patching, monitoring and incident response
  • Consolidated reporting
  • Named technical contact
Talk to us

Enterprise

Large deployments & multi-site

Custom

  • Negotiated capacity and service terms
  • Dedicated allocation and private cages
  • Custom SLA and escalation matrix
  • API integration with your systems
  • Deployment and migration support
Arrange a call

On pricing. Infrastructure economics turn on power draw, density and contract term, so a single headline number rarely describes anyone’s situation accurately. Send us your requirements and we’ll return a costed proposal rather than a range.

05Operations

Infrastructure FAQ.

The practical questions that come up before equipment ships.

[email protected]
What is the minimum deployment?

We work from a single rack upward for colocation, and from a single defined workload for cloud. Smaller requirements are accommodated where capacity allows.

Who handles import and delivery?

We coordinate import and logistics for colocation clients and advise on documentation. Duties and shipping costs are for the equipment owner’s account unless agreed otherwise.

What happens when hardware fails?

Monitoring raises an alert, our technicians triage on site, and we attempt in-house repair — PSU and fan replacement, component diagnosis and reseating. Where the fault needs a manufacturer RMA, we handle the process and keep you informed.

Do you offer uptime guarantees?

Service levels are agreed contractually and depend on the engagement model. Enterprise agreements include a defined SLA with measurement methodology and remedies; we would rather negotiate a number we can hold than publish one we can’t.

Can I visit the facility?

Yes. Site visits are arranged for prospective and existing clients by appointment, subject to access control and security procedures.

Who owns the equipment?

You do. Colocation clients keep full ownership of their hardware throughout; we provide the facility, power and operational services around it.

—Next step

Let’s scope your infrastructure.

A few racks, a cloud migration, or an engineering team that understands both — we’ll scope it with you properly. No obligation.